FAQ's

 

HOW DO WE ENSURE THAT OUR MERCHANDISE IS AUTHENTIC?

Rotate Boutique guarantees that all items sold in store and on our site are 100% authentic. We inspect all items, follow brand-specific guidelines and we use the ENTRUPY device. 

IS MY INFORMATION SECURE?

We take security very seriously and do not share private information with any parties. Our servers are secured with state-of-the-art software.

ITEMS WE SELL

  • New with Tags: Item is pre-owned but has never been worn. Original store or designer tags are still on the item.
  • New with defects: Item is new with tags, but has slight defects from trying on or storage.
  • Excellent: Pre-owned, but shows no signs of wear.
  • Good: Pre-owned, but shows slight signs of wear.
  • Shows Signs of Wear: Pre-owned, and while still an excellent piece, shows some obvious signs of wear throughout the item.
  • Vintage: collectible merchandise.
WHAT IS OUR RETURN POLICY?
We DO NOT accept returns. We are willing to send multiple images and videos of items prior to purchase.